Reference

Access Terms for Bangladesh Regions

We operate Yes BD for regions where local law permits online gaming. Your access depends on your jurisdiction. We handle account data, payment records and support requests according to the standards below.

Regional access rulesAccount data handlingWallet verification stepsSupport contact pathsUser rights explained
Yes BD Access Terms for Bangladesh Regions
CONTACT OPTIONS

How to Reach Our Legal Team

Questions about access, data handling or account terms go to our support channels. We handle legal inquiries during business hours. Wallet verification and account closure requests are processed within the timeframe we confirm when you submit.

Account Questions For questions about regional access, age requirements or account eligibility, open a support ticket from your account dashboard. We respond to legal inquiries within two business days and provide written confirmation of any account actions.
Data Requests To request a copy of your stored data, correction of account information or account deletion, contact us through the support form. Include your registered mobile number and account ID. Data export requests are processed within seven business days.
Payment Disputes If you dispute a bKash, Nagad or Rocket transaction, submit the payment reference number and transaction date through the support dashboard. We investigate disputed charges with the payment provider and respond with our findings within five business days.
DATA STANDARDS

How We Handle Your Information

We store account details, transaction history and device information to operate Yes BD. Data handling follows payment-processing and fraud-prevention standards. You control access to your account through your login credentials and can request changes or deletion.

Account Data Storage

We store your mobile number, registered wallet details and transaction records. This data is used for identity verification, payment processing and account security. Stored information includes login timestamps, device identifiers and IP addresses to detect suspicious activity.

Cookie and Tracking Use

Yes BD uses session cookies to keep you logged in and functional cookies to remember language and layout preferences. Analytics cookies track page visits and feature usage to improve the site. You can disable non-essential cookies through your browser settings.

Payment Record Retention

bKash, Nagad and Rocket transaction records are kept for regulatory and dispute-resolution purposes. Payment data includes transaction ID, amount, timestamp and wallet account reference. We do not store your wallet PIN or password. Records are retained for three years.

Data Access and Deletion

You can request a copy of your stored data, correction of inaccurate information or account deletion by contacting support. Data export includes account details, transaction history and support correspondence. Deletion requests close your account and remove personal data within fourteen days.

Common Questions About Access and Data

Access depends on your local law. We operate in regions where online gaming is permitted. You are responsible for confirming that your use complies with your jurisdiction. If your region restricts online gaming, you should not open an account.

We collect your mobile number, registered wallet details, transaction records, login timestamps, device identifiers and IP addresses. This data is used for account operation, payment processing, identity verification and fraud prevention. Third-party game providers may collect gameplay data separately.

Contact support through the dashboard and include your registered mobile number and account ID. We process data export requests within seven business days. The export includes account details, transaction history, login records and support correspondence in a downloadable format.

Yes. Submit an account deletion request through support. We close your account and remove personal data within fourteen days. Transaction records required for payment reconciliation and fraud prevention are retained separately for three years, then permanently deleted.

bKash, Nagad and Rocket transaction records are retained for three years to meet payment-processing and dispute-resolution requirements. Records include transaction ID, amount, timestamp and wallet reference. We do not store wallet PINs or passwords. After three years, records are permanently deleted.

We use session cookies to maintain your login, functional cookies to remember language and layout preferences, and analytics cookies to track site usage. You can disable non-essential cookies through your browser settings. Session cookies expire when you log out.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.