Reference

How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and keep your wallet secure. This policy explains what we collect, how we use it, and the rights you have over your data.

Account dataPayment recordsDevice informationSecurity logsSupport messages

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DATA SECURITY

How We Protect Your Information

We use industry-standard encryption for data transmission and storage. Your bKash, Nagad and Rocket payment details are tokenized so we never store your full wallet credentials. Account access requires OTP verification to prevent unauthorized logins.

Encryption All data transmitted between your device and our servers is encrypted with SSL. Account passwords are hashed, and payment information is tokenized so our team never sees your full wallet PIN or card details.

Cookie Use We use cookies to keep you logged in, remember your language preference, and track session activity for fraud detection. You can manage cookie settings in your browser, though disabling them may limit account functionality.

Data Retention We keep your account records, transaction history, and gameplay logs for the period required by regulations in eligible regions. After account closure, personal data is anonymized or deleted per local data-protection rules.

Your Rights You can request a copy of the data we hold, ask for corrections, or request deletion where local law permits. Contact support with your account phone number to start a privacy request. Response times depend on local regulations.

Privacy Questions and Requests

If you want to review the data we hold, request changes, or ask how we process your information, reach us through any of these channels. We handle privacy requests within the timeframe required by local regulations.

Team online

Live Chat

Open the chat bubble on any page and ask about your data. Our team can explain what information we store, how to request access, and how to submit a deletion request if local law permits.

Email Support

Send your privacy inquiry to our support email. Include your account phone number and a clear description of your request. We respond to data-access and correction requests according to applicable regulations.

Account Settings

Log in and go to account settings to update your phone number, email address, and marketing preferences. You can turn off promotional messages or adjust notification settings directly from your account panel.

What This Policy Covers

Yes BD Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to Yes BD services available in eligible regions where local law permits online gaming. We collect personal information when you register, deposit via bKash, Nagad or Rocket, place bets on cricket matches or slots, and contact support. The data we gather includes

1
your name, phone number, payment wallet details, device identifiers, IP address, and gameplay records. We use this information to verify your identity, process deposits and withdrawals, detect fraud, comply with legal obligations, and improve our platform. We do not sell your personal data to third parties.
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We share information only with payment processors to clear your bKash, Nagad and Rocket transactions, with game providers to load your session, and with regulators when required by law. Your data is stored on secure servers with encryption. We retain account records for the period required
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by applicable regulations, typically several years after account closure. You can request access to your data, ask for corrections, or request deletion where local law permits. If you have questions about how we handle your information, contact our support team through the channels listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Privacy Questions

We collect your name, phone number, email, payment wallet details for bKash, Nagad or Rocket, device identifiers, IP address, and gameplay records. This data helps us verify your identity, process transactions, and keep your account secure.

We share information only with payment processors to clear your deposits and withdrawals, with game providers to run your sessions, and with regulators when required by law. We do not sell your personal data to marketers or brokers.

Contact support through live chat or email with your account phone number. Request a copy of your data, ask for corrections, or request deletion where local law permits. We respond according to applicable data-protection regulations.

We retain account data, transaction history, and gameplay logs for the period required by regulations in eligible regions. After account closure, personal data is anonymized or deleted per local data-protection rules, typically within several years.

We tokenize payment details so we never store your full wallet credentials or PIN. When you deposit, the payment processor handles your bKash, Nagad or Rocket transaction securely, and we receive only a confirmation token.

Yes. Log in to your account settings and turn off marketing notifications. You can also unsubscribe from email promotions by clicking the link at the bottom of any marketing message we send.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoYes Bd Glossary AccountYes BD Login

How We Handle Your Information

How We Protect Your Information

Privacy Questions and Requests

Live Chat

Email Support

Account Settings

Common Privacy Questions

01 What personal information does Yes BD collect?

02 Do you share my data with third parties?

03 How can I access or delete my data?

04 How long do you keep my account records?

05 Is my bKash, Nagad or Rocket payment information stored?

06 Can I stop promotional messages?

Privacy Policy

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